At Niroxa Ayurveda, we are committed to delivering your Ayurvedic products safely and on time. Please read our Shipping & Delivery Policy carefully before placing your order.

1. Order Processing Time

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During high-demand periods, processing time may slightly increase.

2. Shipping Timeline

Estimated delivery time:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–8 business days

  • Remote Areas: 7–10 business days

Delivery timelines may vary due to courier availability, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • We may offer Free Shipping on orders above a certain value (as mentioned on the website).

  • COD (Cash on Delivery) charges may apply separately.

4. Order Tracking

Once your order is shipped:

  • You will receive a confirmation email/SMS with tracking details.

  • You can track your shipment through the courier partner’s tracking link.

5. Incorrect Shipping Details

Customers are responsible for providing accurate shipping information.

Niroxa Ayurveda will not be responsible for:

  • Delivery delays due to incorrect address

  • Orders lost due to wrong contact details

Reshipping charges may apply in such cases.

6. Delayed or Failed Delivery

While we aim for timely delivery, we are not responsible for delays caused by:

  • Courier service issues

  • Natural disasters

  • Government restrictions

  • Unforeseen events beyond our control

If delivery fails due to customer unavailability, re-delivery charges may apply.

7. Damaged Parcel

If you receive a damaged package:

  • Do not accept the parcel if visibly tampered

  • Record an unboxing video

  • Contact us within 48 hours of delivery

We will investigate and provide a suitable resolution (replacement or refund).

8. International Shipping

Currently, we [do/do not] offer international shipping.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Niroxa Ayurveda
Address: A ONE CITY COLONY, SHERPUR, Sehore, Madhya Pradesh,466001
Email: niroxaayurveda@gmail.com
Phone Number: +91 9098047506