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Terms and Conditions

Last Updated: October 19, 2025

1. Agreement to Terms

By accessing and using Niroxa Ayurveda's website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services or purchase our products.

2. Product Information

2.1 Ayurvedic Products

All products sold by Niroxa Ayurveda are herbal/ayurvedic supplements manufactured according to traditional Ayurvedic principles and modern GMP standards.

2.2 Product Claims

All product descriptions, benefits, and claims are based on traditional Ayurvedic texts and formulations. These products are not intended to diagnose, treat, cure, or prevent any disease.

2.3 Not a Substitute for Medical Advice

Our products and information provided are not substitutes for professional medical advice, diagnosis, or treatment. Always consult your physician before starting any new supplement regimen.

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

3.2 Pricing

All prices are in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices without prior notice.

3.3 Payment Methods

We accept various payment methods including UPI, credit/debit cards, net banking, and cash on delivery (where available). Payment must be received before order dispatch.

4. Shipping and Delivery

4.1 Delivery Time

We aim to dispatch orders within 2-3 business days. Delivery typically takes 5-7 business days depending on your location.

4.2 Shipping Charges

Shipping charges may apply based on order value and delivery location. Free shipping may be available on orders above a certain amount.

4.3 Delivery Address

Please ensure that you provide complete and accurate delivery address. We are not responsible for delays or non-delivery due to incorrect address information.

5. Returns and Refunds

5.1 Return Policy

Products can be returned within 7 days of delivery if the product is damaged, defective, or incorrect. Products must be unused and in original packaging.

5.2 Non-Returnable Items

Due to hygiene and safety reasons, products that have been opened or used cannot be returned unless they are defective or damaged.

5.3 Refund Process

Once we receive and inspect the returned product, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method.

6. Product Usage and Safety

6.1 Proper Usage

Products should be used strictly as per the recommended dosage mentioned on the label. Do not exceed the recommended dose unless advised by a healthcare professional.

6.2 Allergies and Side Effects

Please check the ingredient list carefully if you have any known allergies. Discontinue use and consult a physician if you experience any adverse reactions.

6.3 Storage

Store products in a cool, dry place away from direct sunlight. Keep out of reach of children.

7. Intellectual Property

All content on this website including text, graphics, logos, images, and software is the property of Niroxa Ayurveda and is protected by Indian and international copyright laws.

8. Limitation of Liability

Niroxa Ayurveda shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Compliance and Certifications

All our products are manufactured in GMP-certified facilities and are registered with FSSAI (License No. RJ 1062-AYU, FSSAI Registration No. 21425050001153).

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in Sehore, Madhya Pradesh.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Niroxa Ayurveda

A-1 City Colony, Sehore, M.P - 466001

Phone: 9098047506

License: RJ 1062-AYU | FSSAI: 21425050001153

Important Notice

These products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Please consult your healthcare provider before starting any new supplement regimen, especially if you are pregnant, nursing, taking medications, or have any medical conditions.